Patient Reviews

I love the people in this office. They truly care about you. Dr. L is the best!

- Denise Shideler

I have to start out by saying that I truly hate the dentist. I had a horrible dentist growing up, and avoided going at all costs once I moved away to college. The only reason I even decided to go here was because *shocker* I started having tooth pain after years of avoiding the dentist.... My very first time at Winchester dental I voiced my anxiety and was met with a very caring and compassionate staff. I had my teeth cleaned by Emily, and she was so sweet, gentle, and made me feel so much less anxious about being there. I was seen by Dr. Greco, and she was also super nice and extremely professional. I went back and had two cavities filled, and she did a great job of keeping the discomfort to a minimum.The whole process was SO much easier/less painful than I ever thought the dentist could be. Before they did anything, they showed me the exact costs of the procedures, and how much they would be charging insurance. That part can be so confusing , and they did a great job of making sure I know exactly how much everything would add up to. Crystal helped me out with that. I highly recommend this dentist, and I will absolutely be returning when necessary in the future. I'm still not a fan of the dentist, but Winchester Dental got me to go back, which is really saying something!!

- Caitlin Harvey

This was my 1st visit there today and it was great. The staff were pleasant and helpful. The Dr. was excellent in explaining my Dental xrays and other information to me. I will be back!! I give it 5 stars!!

- michelle souders

First off, I would like to note this is my first time writing a review. I also have to note that I am well used to poor customer service due to my time in the military. I was delighted with their initial process when it came to signing up. It was straightforward and convenient. They were also able to get me scheduled within a week. On the day of the appointment, the roads were slightly icy that morning, but not enough to delay school. I arrived at the building 15 minutes before to find the doors of the building to be locked. I saw the receptionist through the window and knocked lightly to get her attention. Her face immediately turned sour with a look of disgust. I was shocked at this facial expression because I was asked to arrive early. She then proceeds to talk to me through the glass door as if I were going to steal all the dental toolkits. I asked if she can open the door since I couldn't hear anything she was saying. Again her face turned sour because of the small inconvenience of unlocking a door to speak to someone face to face. Once the door was opened, she proceeds to tell me that my appointment was pushed back two hours due to the weather and that I should have received a message saying so. No such message was received on my personal phone, work phone, or email. I am confident that the dental services that they provide are outstanding, but the lack of communication and poor receptionist service forced me to cancel the whole appointment. Taking off of work is not always easy for everyone. The very less that can be done is a heads up on the change of plans. Update: The dentist's office receptionist attempted to reach out to me, but I have missed their call. They left a voice message to apologize and explain what went wrong. I had already booked an appointment with another office.

- Winston Jones

The staff members at Winchester Dental are absolutely amazing. I went in there today for an appointment and I felt like I had known the staff members for years. They are so friendly and do everything they can to make you feel comfortable. After my appointment, I couldn’t stop smiling! Kindness goes a long way, thank you Winchester Dental!

- Kara Norman